(301) 439-0477
Solicita tu caja
(301) 439-0477
Solicita tu caja

Information Privacy Policy

Política de Privacidad en Español

PRIVACY POLICY

This Privacy Policy describes how AVE Express Inc collects, uses, and discloses your information when you use our service, and informs you of your privacy rights.

We use your personal data solely to coordinate and provide our parcel shipping service. By using our service, you agree to the collection and use of information in accordance with this policy.

AVE Express Inc is committed to protecting the privacy of our customers. We do not share your personal information with third parties for marketing purposes.

INFORMATION COLLECTION We collect only the information necessary to provide our service: name, phone number, pickup address, and email address (when applicable). We do not sell, rent, or share this information with third parties.

HOW WE USE YOUR INFORMATION The information collected is used solely to communicate with you regarding your shipment. We do not share or sell your personal information with external parties for marketing purposes. No mobile or text messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes.

We may use your personal data to:

  • Coordinate the pickup and delivery of your parcel.
  • Contact you by phone, WhatsApp, SMS, or other forms of electronic communication regarding your shipment, status updates, or information relevant to the contracted service.
  • Address and manage your requests or inquiries.

TEXT MESSAGING (SMS) DISCLOSURE By communicating with us via SMS, you agree to receive recurring messages from AVE Express Inc related to your shipment. Message and data rates may apply. Message frequency depends on your interactions and preferences. You can reply STOP to opt out of receiving messages, or HELP for more information.

No messaging consent information will be shared with third parties for marketing or promotional purposes.

DISCLOSURE OF YOUR INFORMATION

AVE Express Inc does not share your information with third parties for marketing or promotional purposes. Your personal information is kept confidential, except under these limited circumstances:

  • When you have given your consent.
  • To enforce our Terms of Service.
  • In response to subpoenas, court orders, or legal processes.
  • When necessary to investigate or prevent illegal activities, fraud, or threats to physical safety.
  • If AVE Express Inc is acquired by or merges with another company.

DATA RETENTION We retain your personal information only for as long as necessary to provide our service, unless a longer period is required by law.

COOKIES Our site may use cookies to enhance your experience. You can control the use of cookies through your browser settings.

YOUR RIGHTS You have the right to access, correct, or delete your information. If you have questions about your data, contact us:

(301) 439-0477
info@ave.express
7411 Riggs Rd, Suite 104, Hyattsville, MD 20783

CHANGES TO THIS POLICY We may update this policy occasionally. Any changes will be communicated, and continued use of our services implies acceptance of the updated policy.

Last updated: September 22, 2026